Ecommerce consulting

I bring the strategic discipline of a Fortune 500 and the growth instincts of a brand that scaled fast.

Through ECS Growth, I work with founders in ecommerce and the SaaS companies building for them.

How I work

Three kinds of engagements, one operator behind them.

01

Ecommerce advisory

For DTC brands that need a senior operator, not a full-time hire.

I work with founder-led and small teams who've outgrown gut-feel decisions but aren't ready to build out a full ecommerce leadership team. Strategy, P&L management, retention, digital product, customer acquisition — applied to the calls in front of you, with the rigor of someone who's been accountable for them before.

02

SaaS go-to-market

For ecommerce SaaS companies selling into the teams I used to lead.

I work with founders building the tools that ecommerce teams actually buy. Sales positioning, GTM, and product feedback — grounded in years on the buyer's side of the table, where I sat through the pitches, ran the evaluations, and made the calls.

03

Embedded & fractional ops

For founders who need a strategic execution partner, not just an advisor.

I work as an extension of the team — chief of staff–style support that turns priorities into progress. Embedded, accountable, and built to leave the team stronger than I found it.

About Erica Chenard

Founder of ECS Growth. Most recently led ecommerce at Fellow, where I owned the DTC P&L and led the company's $30M Series B. Before that, product strategy at Under Armour, corporate strategy at Exelon, and Goldman Sachs.

More about how I work

Contact

If something here clicked, I'd love to hear what you're building.

erica@ecs-growth.com